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Privacy Policy

High Quality
Affordable
IT services for the People

At Dhrubo we are always committed to protecting and respecting your privacy.

At Dhrubo, we value your privacy. This notice explains how we collect, use, and protect personal data about you, our customer.

Specifically, it covers:

The types of personal information we gather from your use of our products, services, and communications, and why we gather them.
How we utilize that information internally.
The options we provide customers to access, update, or request deletion of their personal data.

If you have any concerns about who we are or any other questions, here is who to connect with.

Dhrubo is a managed services provider headquartered in Dhaka, Bangladesh. For privacy questions, email info@dhrubo.com.bd

What personal information do we gather and how?

At Dhrubo, we gather certain personal data to deliver the best possible experiences with our products and offerings. This includes:

Usage data: We automatically collect information about how you interact with our websites and services. This helps us understand your behavioral patterns and improve our web pages. We gather this through technology like cookies.

Network activity: As part of providing services, we log network traffic data such as IP addresses, length of sessions, and pages visited. This allows us to maintain performance and security.

Job applicant details: Individuals applying for potential employment may choose to submit additional personal details to support their candidacy. This remains voluntary.

We aim to gather only relevant and necessary personal information to deliver smooth digital experiences and consider our options carefully. Feel free to inquire if you have additional questions about our data collection practices.

What type of personal data is collected from you as a customer?

We may collect the following personal data from you:

First name
Last name
Phone number
Email address
Location
IP Address

Our uses of collected personal data

At Dhrubo, the personal information we gather from you allows us to responsibly deliver and improve our offerings. More specifically, we may use collected data to:

Enhance our products and services by understanding how users interact with them. This allows us to optimize our website and services based on real behaviors.
Personalize experiences by customizing content to individual interests and needs.
Notify customers of any new updates, new offerings, and other subjects we feel may be relevant, based on prior interactions.
Analyze internal business operations so we can better serve our users.
Importantly, we do not sell personal data to external third parties. We aim to utilize information only to enrich our user experiences and offerings. Please reach out with any other questions about our data practices.

Who can access your personal information

At Dhrubo, we limit personal data access to protect your privacy:

Authorized service providers: We may share limited personal information with vendors working on our behalf, but only to provide our services to you. These partners must keep data secure, not use it for their own purposes, and are contractually obligated to follow our privacy policies.

Clients: We will not share your personal data with clients without your explicit consent for that specific use. You can opt out anytime by emailing info@dhrubo.com.bd

Legal Requirements: We may disclose personal information if required to comply with laws, regulations, court orders or other binding government requests. This includes investigating potential Terms of Service violations or addressing security threats.

Business Transitions: If Dhrubo goes through a business transition like a merger or acquisition, your personal data may be shared with the acquiring entity if they agree to adhere to our privacy commitments.

We aim to grant data access only when necessary and with strict privacy protections. Please reach out if you have any additional questions.

Questions and contact

Any questions regarding this Privacy Notice and our privacy practices should be emailed to info@dhrubo.com.bd

Complaints

Please do not hesitate to contact us at the email address provided above if you have any questions or concerns regarding the processing of your data. For individuals located in the European Union, you may also lodge a complaint with the applicable supervisory authority. However, we would appreciate the opportunity to receive and address your concerns first.